FAQs

Why choose Sajaado?

Sajaado focuses on home decor that actually elevates your space — not just fills it.

Every product is carefully selected based on design, quality, and how naturally it fits into real homes. We don’t overload our store with random items. Instead, we focus on pieces that bring balance, style, and character.

Simple approach: clean design, reliable quality, and a smooth buying experience.

What currency are prices listed in?

All prices on our website are listed in PKR (Pakistani Rupees).

What payment methods do you accept?

We offer multiple payment options for convenience:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Easypaisa

  • JazzCash

Available options may vary depending on your location and order value.

What if I entered the wrong delivery address?

If you entered an incorrect address:

  • Contact us within 24 hours of placing your order via email

  • Address changes after dispatch are usually not possible

Sajaado is not responsible for delivery issues caused by incorrect details provided at checkout.

What is the delivery time?

We deliver across Pakistan with secure packaging to protect delicate decor items.

Delivery Details:

  • Nationwide delivery available

  • Estimated delivery time: 7–10 working days

  • Timelines may vary depending on location or courier conditions

Once your order is dispatched, tracking details will be shared.

Can I receive my order earlier?

If you need urgent delivery, you can contact us via email.

We’ll check availability based on your location and courier options.
If possible, early delivery may include additional charges.

What if my item arrives damaged or incorrect?

We take packaging seriously, but if something goes wrong:

  • Notify us within 48 hours of delivery

  • Share clear photos or videos for verification

Once verified, we will arrange a replacement or refund where applicable.

Requests made after 48 hours may not be accepted.

Do you provide tracking information?

Yes. Tracking details are shared once your order has been dispatched.

If you don’t receive tracking within the expected timeframe, reach out to our support team.

Security & Privacy

Your privacy is handled with care.

  • Your information is used only for order processing and support

  • We do not sell or share your data with third parties

  • Payment details are handled securely and not stored

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